Legal notice
Last Updated: August 27, 2026
Welcome to Bamboo Mattress. This Legal Notice governs your use of the website getbamboomattress.com and the products and services made available through the website.
By accessing or using our website, you acknowledge that you have read, understood, and agreed to the terms outlined in this Legal Notice.
1. Website Ownership
This website, including its content, design, branding, graphics, images, product information, text, logos, videos, and other materials, is owned by or licensed to Bamboo Mattress and is protected by applicable intellectual property and copyright laws.
You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit any part of this website without our prior written permission.
2. Use of the Website
You agree to use this website only for lawful purposes and in a manner that does not:
- Violate any applicable federal, state, or local laws or regulations.
- Interfere with the operation or security of the website.
- Attempt to gain unauthorized access to our systems or accounts.
- Introduce viruses, malware, or other harmful technology.
- Copy, reproduce, or misuse our website content.
- Provide false, misleading, or fraudulent information.
- Interfere with another customer's use of the website.
We reserve the right to restrict or terminate access to the website if we believe these terms have been violated.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, pricing, availability, and other information displayed on our website are accurate and up to date.
However, product images and colors may vary slightly depending on your device, screen settings, lighting, or other factors.
We reserve the right to correct errors, update product information, change prices, modify product availability, or cancel an order when necessary.
4. Health and Wellness Disclaimer
Information provided on this website regarding sleep, comfort, pressure relief, posture, or other wellness-related benefits is provided for general informational purposes only.
Our products are designed to enhance comfort and your sleeping experience. They are not intended to diagnose, treat, cure, or prevent any medical condition or disease.
Individual experiences and results may vary. If you have a medical condition or concerns about your sleep, pain, or health, please consult an appropriately qualified healthcare professional.
5. Orders and Payments
When you place an order through our website, you agree to provide accurate, complete, and current information.
We reserve the right to refuse, limit, or cancel an order where necessary, including in cases involving suspected fraud, incorrect pricing, product availability issues, or other circumstances that may require cancellation.
All applicable taxes, shipping charges, discounts, and other fees will be presented during the checkout process where applicable.
6. Shipping and Returns
Shipping, delivery, returns, refunds, and related conditions are governed by the policies published on our website.
Our website currently advertises free shipping across the United States and delivery from our U.S. warehouse within approximately 3–6 business days.
Please review our Shipping Policy and Refund Policy for complete information regarding delivery, returns, refunds, and eligibility requirements.
7. 100-Day Money-Back Guarantee
Where applicable, our 100-day money-back guarantee is subject to the terms and conditions stated in our Refund Policy.
Eligibility requirements, exclusions, return procedures, and refund processing conditions may apply. Please review the Refund Policy before submitting a return or refund request.
8. Intellectual Property
All trademarks, trade names, logos, product names, website designs, photographs, graphics, videos, written content, and other intellectual property displayed on this website belong to Bamboo Mattress or their respective owners.
Unauthorized reproduction, distribution, modification, or commercial use of any website content is prohibited unless expressly authorized in writing.
9. Third-Party Links
Our website may contain links to third-party websites or services.
These links are provided for convenience and informational purposes only. We do not control or necessarily endorse the content, policies, products, or services provided by third-party websites.
We are not responsible for the availability, accuracy, security, or privacy practices of third-party websites.
10. Website Availability
We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.
We may temporarily suspend, modify, or discontinue any portion of the website for maintenance, updates, technical issues, or other operational reasons.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Bamboo Mattress shall not be responsible for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website, inability to access the website, or use of products purchased through the website.
Nothing in this Legal Notice is intended to exclude or limit any rights or liability that cannot legally be excluded or limited under applicable law.
12. Privacy
Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.
Please review our Privacy Policy for additional information regarding your personal data.
13. Changes to This Legal Notice
We may update or modify this Legal Notice from time to time to reflect changes to our business, website, products, or applicable legal requirements.
Any updates will be posted on this page with a revised "Last Updated" date.
Your continued use of the website after changes are posted constitutes your acceptance of the updated Legal Notice, to the extent permitted by applicable law.
14. Contact Information
If you have questions regarding this Legal Notice, our website, or our products, please contact us:
Bamboo Mattress
Email: support@getbamboomattress.com
Phone: +1 (407) 710-0280
Support Hours: Monday–Saturday, 10 AM–6 PM
You can also contact us through our website's Contact page.
15. Governing Law
This Legal Notice shall be interpreted and enforced in accordance with applicable laws and regulations. Any dispute arising from the use of this website or related services shall be subject to the jurisdiction required by applicable law.
Bamboo Mattress — All Rights Reserved.